Ravenwood Returns

With our simple return process, you can shop online worry-free. If something doesn’t work out, you can send items back within 30 days of delivery, after receiving a return merchandise authorization (RMA) from Ravenwood. See form below.

Start the return process within 30 days of receiving your item. In new or unused condition, with all original product inserts and accessories.

Ship the product as soon as possible so it arrives at our facility within 30 days of receipt of the item. The item must be in new condition and with all parts in the original packaging.

We inspect all returned items and will refund you based on the condition of the item.

We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We will not issue a refund for opened or used products.

* You should note that this return policy does not apply to Marketplace Seller products. For their return policy, please refer to the Seller’s individual policy, located on the product page by clicking on the Seller’s name. See our Marketplace Seller page for more details.